Thursday, December 12, 2019
Importance of Communication Skill in th Work
Question: Discuss about the Importance of Communication Skill in th Work. Answer: Introduction Effective communication which is brought about by right communication skills is one of the key aspects of successful business organization. When all the employees, may it be the management or the staff, have a functional communication chain and structure it will increase the chance of the organization succeeding. The right communication skills are likely going to increase the motivation, morale, commitment and believe of the employees towards the organizational goals and objectives (Robles, 2012). Therefore, it is important for every employee in every organization to have good and effective communication skills. Importance of Communication Skill in th Work Lead to Job Satisfaction This is especially for the employee employer status or relationship. Apart from getting good salaries from working employees would also like to feel that they are on the right path, have a stress free job and this increases the passion and determination that comes out of them (Ortiz et al, 2016). This simply means a healthy working environment with positive colleagues full of positive attitude. Frequently, this is caused by the fact that there is no good communication in the working environment and therefore no satisfaction. When employees give each other that listening ear, then they will all feel that they are valued and like they are all working towards a common goal. This will increase the attitude and motivation of all of them working together to achieve the organizations goals. Helps in Team Building Working as a team is clearly working towards a common goal. Effective communication in an organization helps the employees build trust on each other which pushes them towards the same goal. It will also make it easier for every employee and department to interact and share ideas and information without pressure or tension (Heaven et al, 2006). Additionally, the management will have an easier time to correct the employees without any more problems when need be. When the management and the staff work as a team, it increases the positive energy and ideas in the organization hence resulting to better management and organizational productivity. Lead to Increased Organizational Productivity An organization with a very good communication system is likely to be more productive than one with poor communication system. However, it is necessary that every employee has these skills to be able to achieve that objective. A management team which has been accorded a clear, effective and efficient communication structure by the employees is obviously going to be more productive (Mitchell et al, 2010). This is simply because more work is going to be done with more passion, commitment, determination and morale that the product will be objective achievement. Helps Solve the Diversity Problems There are various cultures, languages, ideas and believes in different organizations or rather in one business organization. Therefore, with this in mind, there are high chances of the differences to cause problems and misunderstandings among the employees. It is vital for organizational management to find a way to bring together all the employees and give them a reason to be one. Every organization should find a way to inflict the need for better communication in the organization despite the differences. For instance an organization should make it a tradition for employees to undergo effective communication training to enhance better communication. This will certainly increase the chances of success for the organization. Facilitates innovation and invention In an organization with effective communication system means that employees feel genuinely free and comfortable to express their ideas. When employees share ideas, it leads to new innovations and inventions (Shrivastava, 2012). This makes it possible for the ideas to be heard and implemented into the organization which builds trust and commitment in all fields. However, an organization where employees have no good communication skills and no effective communication structure is likely to stick at its current state because no new ideas from different people being implemented and so no innovation. Ensures transparency This means that the employees or the departments are able to share information and ideas without having to worry about what it will lead to. By having effective communication skill, all the employees in the organization mean to trust each other and therefore have the pleasure of sharing anything that regards to organizational success and operations together (Conrad et al, 2012). This is absolute transparency which encourages team work. Conclusion I can say that every business organization should make sure that its employees are equipped with the right skill for effective communication from the point they join the organization. This simply because, effective communication being one of the most vital aspects that determine an organizations success, it is one of the things that will definitely increase its productivity and growth. References Robles, M.M., 2012. Executive perceptions of the top 10 soft skills needed in todays workplace.Business Communication Quarterly,75(4), pp.453-465. Heaven, C., Clegg, J. and Maguire, P., 2006. Transfer of communication skills training from workshop to workplace: the impact of clinical supervision.Patient education and counseling,60(3), pp.313-325. Mitchell, G.W., Skinner, L.B. and White, B.J., 2010. Essential soft skills for success in the twenty-first century workforce as perceived by business educators.The Journal of Research in Business Education,52(1), p.43. Ortiz, L.A., Region-Sebest, M. and MacDermott, C., 2016. Employer perceptions of oral communication competencies most valued in new hires as a factor in company success.Business and Professional Communication Quarterly,79(3), pp.317-330. Shrivastava, S., 2012. Identifying the major components of business communication and their relevance: A conceptual framework.IUP Journal of Soft Skills,6(4), p.51. Conrad, D. and Newberry, R., 2012. Identification and instruction of important business communication skills for graduate business education.Journal of Education for Business,87(2), pp.112-120.
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